Frequently Asked Questions

If you are private pay and have an open account, or reside in a skilled nursing facility or assisted living residence, we will be happy to invoice you later for services rendered. Otherwise, payment is expected at the time of service unless prior arrangements are made through our office.

Ride with Care cannot bill the insurance company. Private pay clients must first pay out of pocket and then work with your insurance company toward your reimbursement benefit. We will gladly mail you a paid invoice or another form of proof of transport to aid with reimbursement.

We accept cash, check, and all major credit cards.

We prefer 24 hour notice to book a transport. However, sometimes circumstances do not permit this. We always try our best to accommodate last minute reservations. Please contact our office if you need immediate assistance.

Absolutely, we welcome family members or attendants to ride along.

Yes. We can also provide one for you.

Yes, we transport clients that require oxygen as long as our team does not have to administer the oxygen and the tank is secured to the wheelchair. Also, please note the expected duration of your stay, as well as travel time to ensure you have the sufficient amount of oxygen for your trip.

Ride with Care cannot transport those that require stretchers and/or medical attention.